Impact Flow — Online Social Impact Management Tool
An online tool that helps non-profit organisations, social enterprises and CSR projects plan and manage social impact in line with the SDGs, with a Japanese-language version developed in partnership with Social Value Japan
Translated from Thai · reviewed by the CF team
Measurable and comparable impact
Impact Flow is an online social impact management tool that helps non-profit organisations, social enterprises and CSR projects understand, plan and manage their impact in line with the Sustainable Development Goals (SDGs) through a clear, step-by-step process, with a primary focus on impact from the perspective of stakeholders.
An international standards framework, extended to Japan
The tool is based on the Impact Management Project/Impact Frontiers framework (What/Who/How Much/Contribution/Risk) and aligns with the UNDP SDG Impact Standards. It is available in Thai and English and has been extended to Japan through the jp.impactflow.org version, developed in partnership with Social Value Japan
Impact Value Chain
Build a 5-level impact chain — project, stakeholders, activities, outputs and outcomes
Analyse material issues (Materiality)
Prioritise impact issues and build an impact model (activities→outputs→outcomes→impact)
A 6-step IMM process
Understand, identify stakeholders, prioritise, plan, measure/integrate and report, following the Impact Frontiers framework and the UNDP SDG Impact Standards
Publish results publicly
Public project review pages, with data export to Excel and a Japanese-language version developed in partnership with Social Value Japan
Developed and operated by
ChangeFusion Institute (under Buranachonbot Haeng Prathet Thai Foundation under Royal Patronage)
Key partners
UNDP and the Securities and Exchange Commission (SEC)
Partner extending the platform to Japan
Social Value Japan (SVJ) — co-developed the Japanese-language version
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What change does this work create, and how do you know it is effective?
Impact Flow helps organisations plan and manage their impact in line with the SDGs, and 109 projects have been published publicly. We have no documented social outcomes confirming what changes the tool has brought about.
Impact Flow is an online tool for non-profit organisations, social enterprises and CSR projects. It helps them understand, plan and manage their impact in line with the SDGs, with impact considered primarily from the perspective of stakeholders. This Project
The tool uses the Impact Management Project/Impact Frontiers framework and UNDP’s SDG Impact Standards, and provides guidance on building impact chains, analysing material issues, planning, measuring and reporting. This Project There are 109 projects published publicly on the Thai website. This shows the number of projects published, but is not evidence that social outcomes have improved. This Project
We have not recorded social outcomes resulting from use of the tool, lessons from failures, or information that could be used to judge how effective the tool has been.
How was this work carried out, and what lessons can be applied going forward?
We developed Impact Flow, an online tool with steps for managing impact, from identifying stakeholders through to reporting results. We have not yet recorded any lessons from its use.
Impact Flow helps non-profit organisations, social enterprises and CSR projects understand, plan and manage their impact in line with the SDGs, with a focus on stakeholders’ perspectives. This Project
One approach is to build a 5-level Impact Value Chain comprising projects, stakeholders, activities, outputs and outcomes. Then, analyse key issues to prioritise them and create an impact model that links activities to impact. This Project The IMM process has 6 steps: understand, identify stakeholders, prioritise, plan, measure and integrate, and report. It draws on the Impact Frontiers framework and the UNDP SDG Impact Standards. This Project Users can also publish project review pages publicly and export data as Excel files. This Project
We have not yet recorded lessons from using the tool or decisions to adjust the approach based on those lessons.
What kinds of areas is this approach suitable for, and what do we need to get started in our area?
Impact Flow is an online tool for social purpose organisations and CSR projects that want to manage their impact in line with the SDGs. We have no record of which types of areas it is suited to or what conditions are needed to start using it in an area.
Impact Flow is an online tool that helps non-profit organisations, social enterprises and CSR projects plan and manage their social impact in line with the SDGs, considering impact from the perspective of stakeholders. This Project The approach therefore focuses on managing the impact of organisations and projects; it does not specify that use is limited to any particular type of area. This Project
Users can develop an impact chain, analyse key issues and follow the 6-step IMM process: understand, identify stakeholders, prioritise, plan, measure and integrate, and report. This Project The tool is available in Thai and English, and a Japanese version was developed in collaboration with Social Value Japan. This Project
We have not recorded which types of areas are particularly suitable, or what resources, conditions and steps are needed to start using it in an area.
What methods or tools can we start using right away?
The online tool provides guidance on building an impact chain, prioritising key issues and following the 6-step IMM process. It also lets users publish Project reviews and export data to Excel.
The tool we use is Impact Flow. It helps non-profit organisations, social enterprises and CSR projects plan and manage social impact in line with the SDGs, from the perspective of stakeholders. This Project
- Start by creating an Impact Value Chain with 5 levels: Project, stakeholders, activities, outputs and outcomes. This Project
- Use materiality analysis to prioritise impact issues and create a model linking activities, outputs, outcomes and impact. This Project
- Follow the 6-step IMM process: understand, identify stakeholders, prioritise, plan, measure and integrate, and report, using the Impact Frontiers framework and the UNDP SDG Impact Standards. This Project
- Publish Project reviews for the public and export data to Excel. This Project
The tool is available in Thai and English, and a Japanese version has been developed in collaboration with Social Value Japan. This Project
How does this work connect to systemic issues, and what kind of collaboration is needed?
This work connects to systemic issues by developing tools and a shared framework for managing social impact. We have not recorded what kind of additional collaboration is needed.
This work falls under strengthening the social impact ecosystem, aiming to provide impact measurement tools and a standard framework that different organisations can use together. IssueSocial Impact Infrastructure Impact Flow is an online tool that helps non-profit organisations, social enterprises and CSR projects plan and manage their impact in line with the SDGs, using the Impact Management Project/Impact Frontiers framework and the UNDP’s SDG Impact Standards. This Project
In terms of implementation, ChangeFusion Institute developed and operates the platform, with UNDP and the Securities and Exchange Commission, Thailand as its main partners. This Project Its expansion into Japan was carried out through a Japanese-language version developed in partnership with Social Value Japan. This Project
We have not yet recorded what kind of additional collaboration is needed, or any specific proposals for partners who could help expand this systemic work.